Answers

Q.: Do fCoder ImageConverter Plus command line support files with LZW compression?

A.: Yes. fCoder ImageConverter Plus command line support GIF and TIFF files with LZW compression.
fCoder has secured a license with Unisys Corporation to use its patented LZW compression technology in the TIFF and GIF image file formats. This license covers the demo, evaluation and licensed/registered versions of fCoder's software. By using fCoder products you are assured of using a product that is in compliance with Unisys' LZW patent.
You may create GIF and TIFF images using a registered copy of fCoder product. You may then post those images on a web page. According to Mark Starr, General Patent and Technology Counsel for Unisys, if the GIFs on your Web site were created with software that is licensed by Unisys, your use is legal.

Q.: I need to convert file in format, but I haven't found this format in the list of supported formats. Do you have any other solutions for such cases?

A.: You may try using Universal Document Converter. It is a print driver and is able to convert any file created in application with printing support into image in popular format. Read more about Universal Document Converter.

Q.: Is it possible to get a discount?

A.: There are volume discount available. There also reseller discounts available.

Q.: We are resellers and would like to get discounts.

A.: We provide resellers discount only for purchases of 10 copies or more. If you are interested, please contact us.

Q.: I like the programs you make and would like to have some additional feature.

A.: We offer a custom development of extensions to our programs at reasonable price. Visit Custom Development site.

Q.: I send my question a week ago and still haven't got any reply!!!

A.: Our support service answers all requests within 2 business days. If you haven't got reply, most probable reason is that you specified a wrong email address.

Q.: I purchased the program on CD. Id it possible to run it right from CD-ROM? My system meets the requirements but I am very short on hard drive space.

A.: No. You need to install the program to work with it.

If you failed to find information you need here, please contact our support service.